Sparrow Ionia Hospital
479 Lafayette St. Ionia, Michigan 48846
1-616-523-1400 or 1-800-237-2572
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Our Mission: To improve the health of the people in our communities by providing quality, compassionate care to everyone, every time.
Insurance and Billing/Payment Policies
As you may be aware, certain insurance contracts require advance admission approval before services will be paid. Sparrow Ionia Hospital staff assists with the approval process. However, if your policy has a pre-approval stipulation, it is your responsibility to provide our Utilization Department, ext. 31510 with the required information.
You should bring the following list of important papers with you for admission purposes:
· Medical insurance cards and claim forms
· Social Security card
· Name and address of employer
· Name, address, and telephone number of closest family member
As a service to you, Sparrow Ionia Hospital will bill your insurance company. Many insurance plans – including Medicare and Medicaid – limit coverage through restrictions, deductibles, or co-payments. You are responsible for any charges not covered by your insurance. Such amounts are payable in full at the time of your discharge unless other arrangements have been made. After your discharge, you will be sent a complete statement of your hospital account.
While you are hospitalized, you may require the services of specialists (such as a radiologist, pathologist, or consulting physician) in your treatment. These services, along with those of your attending physician, will not be included in your hospital bill; these physicians will bill you separately.
As always, our trained, professional staff will make every effort to assist you with questions and concerns about your billing and insurance information. If you have concerns about your ability to pay your portion of your hospital bill, please ask to talk to a representative in the Patient Financial Counseling Office at 616.523.1401 or 616.523.1403.
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